Data analysis, content creation, text and audio translation, and writing and creating code are among the top 5 use cases for AI in the country Dubai, United Arab Emirates The UAE has once again demonstrated its global leadership in technology with the country, alongside India, leading globally in terms ofContinue Reading
Dubai, United Arab Emirates Freshworks Inc. (NASDAQ: FRSH) today announced the launch of its new data center, powered by Amazon Web Services (AWS), in the UAE. This underscores Freshworks’ commitment to driving innovation across the Middle East and Africa (MEA) by making it easier for businesses to harness the fullContinue Reading
The Dubai-based sustainable fashion brand aims for a 120-second response timeline, backed by Freshdesk and Freshchat Dubai, United Arab Emirates Freshworks Inc. (NASDAQ: FRSH) today announced that The Giving Movement, one of Dubai’s most prominent sustainable clothing brands, uses Freshdesk and Freshchat to manage and automate its customer support operations.Continue Reading
Dubai, United Arab Emirates Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork’s Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company’s global human resourcesContinue Reading
Dubai, United Arab Emirates Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork’s Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company’s global human resourcesContinue Reading
CBD leverages Freshdesk to increase efficiency and deliver superior customer experience Dubai, United Arab Emirates Freshworks Inc. (NASDAQ: FRSH), today announced that Commercial Bank of Dubai (CBD), a leading banking institution in the UAE, has enhanced its customer service operations with the implementation of Freshdesk™. By leveraging Freshworks’ customer experienceContinue Reading
Dubai, United Arab Emirates A new report by Freshworks Inc. (NASDAQ: FRSH), today revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT service requests from employees in the country are resolved 20% faster than the global average, when it came to the employee satisfaction (1), theContinue Reading
