UAE Employees Demand Better Support from IT Teams Despite Service Levels Beating Global Benchmarks, Freshworks Report

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Dubai, United Arab Emirates A new report by Freshworks Inc. (NASDAQ: FRSH), today revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT service requests from employees in the country are resolved 20% faster than the global average, when it came to the employee satisfaction (1), theContinue Reading