Dubai, United Arab Emirates
Amidst the evolving surveillance and security landscape in the Middle East, Milestone Systems announces updates across its complete security technology portfolio, for XProtect video management software, BriefCam AI-powered analytics, and Arcules cloud video security. These new features aim to provide security teams in the Middle East and beyond with practical, easy-to-use tools that improve response times, strengthen protection of people and assets, and simplify day-to-day operations
Access Control Visualization
Security operations often struggle with switching between different interfaces to monitor video and access control systems. The new XProtect 2025 R2 addresses this challenge by bringing access control directly onto Smart Map. Operators can now see doors and access points, such as card readers, entry gates, turnstiles, and other controlled entry devices, on the same map as their cameras, making it easier to monitor facility security at a glance.
When an access-related event occurs, the door icon on the map automatically updates, allowing operators to quickly identify issues. Teams can acknowledge alarms and control doors directly from the map interface, saving valuable time during security incidents when every second counts.
Practical Workflow Improvements
Operators will notice several practical improvements in their daily workflow. When creating image snapshots in investigations, operators can now include time stamps and camera information directly on the images, a frequently requested feature that improves traceability in reports. The Smart Client also combines previously separate HTML and image/text functions, making it easier to build comprehensive security dashboards.
For development partners, XProtect 2025 R2 enhances the Milestone Integration Platform with geographic positioning for access control units and expanded video codec support for web applications. The Milestone AI Bridge 2.0.0 is now officially available for production, making it easier for organizations to integrate artificial intelligence with their security video.
Enhanced Analytics Portfolio
The latest updates from BriefCam focus on delivering more reliable performance and intuitive operation for security teams using video analytics. Key enhancements include:
- Enhanced stability through modernized infrastructure and strengthened security frameworks for consistent performance when analyzing large volumes of video data
- New Home Research Dashboard with tailored views for specific use cases, making it easier for different types of users to access the tools they need most
- Improved visualization capabilities through enhanced mapping in the Respond Module to help better understand incident patterns and locations
- Streamlined workflows for creating custom classifications and improved synchronization with video management systems
Flexible Cloud Security Solutions
For organizations transitioning to cloud-based security, Milestone’s Arcules platform has received substantial enhancements that address the growing demand for flexible, scalable video surveillance solutions. The updated platform delivers:
- Improved enterprise scalability, allowing organizations to expand their video security coverage without compromising performance or management complexity
- Enhanced user management capabilities that provide administrators with better control over access permissions and system configurations
- Expanded analytics features that help security teams extract more value from their video data and identify patterns more effectively
- Better integration capabilities with existing security infrastructure, making it easier to adopt cloud-based video surveillance without disrupting established workflows
These improvements enable organizations to deploy hybrid security architectures that seamlessly integrate cloud and on-premises components, providing the flexibility to adapt security strategies as needs evolve.
“Countries like the UAE and Saudi Arabia are setting the standard for incorporating AI-powered surveillance to improve security and public safety, especially in light of the technology’s rapid advancement. It becomes essential for security firms to stay ahead of these shifts and keep improving AI technologies, aligning with their services,” says Louise Bou Rached, Director – Middle East, Turkey, and Africa, Milestone Systems.
“These new upgrades give security experts greater capacity to protect individuals and assets while expediting operations. Reaffirming Milestone’s position as a leader in integrated security solutions, the continuous innovation assures that security professionals are prepared to handle modern issues, whether on-premises or in the cloud.”
